CAREERS

We take great care in selecting the very best people to carry the 'Mission' of the firm. As a good investment, you are required to be motivated, enthusiastic, and have a desire to progress your career with us over the long term through hard work and dedication. We require relevant qualifications, an entrepreneurial spirit and a clear evidence of a keen spirit in the markets of which ASA operates.
In return, you will benefit from working for a group that supports continued learning and development and rewards individual contribution both financially and with excellent longer-term career opportunities.

We recruit Business Development executives and Business Development managers, Research Practitioners and Analysts, as well as Operational personnel in Finance, Compliance & Risk, IT, Marketing, HR, Sales and Production. We are an equal opportunities employer.
If you feel you can contribute to our success by being able to fulfil one of the available roles, and have the relevant skills for a department within our craft, please email your CV and your cover letter to careers@asa.ventures.

Internship Program

The ASA Ventures' internship program is designed for undergraduates to gain real life experience with a venture capital firm that helps entrepreneurs and enterprising companies succeed. Our interns are current students or recent graduates who are entrepreneurial in their way of work i.e. simplifying processes, creative problem solving and passionate about the ongoing digital transformation and startup environment.
If you think you fit into our program then get in touch at careers@asa.ventures

Current Openings

Responsibilities

  • Design and implement overall recruiting strategy
  • Develop and update job descriptions and job specifications
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
  • Source and recruit candidates by using databases, social media etc
  • Screen candidates resumes and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’relevant knowledge, skills, soft skills, experience and aptitudes
  • Onboard new employees in order to become fully integrated
  • Monitor and apply HR recruiting best practices
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Promote company’s reputation as “best place to work”

Requirements

  • Proven work experience as a Recruiter (either anin-house recruiteror astaffing agency recruiter)
  • Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
  • Hands on experience with various selection processes (phone interviewing, reference check etc)
  • Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
  • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
  • Excellent communication and interpersonal skills
  • Strong decision-making skills
  • BS/MS in Human Resources Management

Job Type: Full-time

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  • Fully supporting, configuring, maintaining and upgrading corporate customer’s networks and in house servers
  • Installing and integrating new server hardware and applications
  • Keeping an eye out for needed updates

We are looking for a Network Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.Responsibilities

  • Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
  • Install and integrate new server hardware and applications
  • Keep an eye out for needed updates
  • Support and administer third-party applications
  • Ensure network security and connectivity
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
  • Set up user accounts, permissions and passwords
  • Resolve problems reported by end user
  • Define network policies and procedures
  • Specify system requirements and design solutions
  • Research and make recommendations on server system administrationRequirements
  • Proven experience in a network administrator role
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organising, prioritising and multitasking
  • Juniper, Cisco, CWNA or BCNE training
  • BSc degree in Computer Science or related field

Job Type: Full-time

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As our team continues to grow, we are looking for an experienced leader who knows what it is like to work with BPOs in a startup environment. We are looking for a vendor manager who is experienced in managing rapid growth and understands what is needed to scale with success. You will be responsible for developing, growing and managing our BPO network. You will collaborate in developing the vendor strategy across multiple contact channels and collaborating to improve the customer experience by leveraging the strengths of multiple BPOs. This individual will proactively identify areas of improvement for our internal processes, workflows, policies and manage expectations with BPO hiring, training, and performance management. Every day you'll strategically brainstorm, collaborate, and implement operational improvements and efficiencies.

You will:

  • Lead the implementation of BPO initiative, collaborating in all aspects of the success of the program from contract work through training, launching, scaling, and performance management
  • Assist and eventually lead negotiations for all future vendor contracts
  • Develop and deploy vendor-specific infrastructure, including security and processes
  • Own relationship management and service delivery to ensure that BPOs meet and exceed internal expectations through exceeding KPI/metrics.
  • Travel both domestically and internationally (10-20% of the year)

Qualifications

You Have:

  • Willingness to lend a hand in all areas of BPO management including building foundational processes and reporting from scratch
  • Minimum of 5 years managing global operations including launching and managing partner sites
  • Extensive experience in BPO relationship management
  • Strong communication skills, and proven ability to influence senior leadership
  • In-depth expertise in contact center forecasting, scheduling and capacity planning
  • Experience managing metrics, KPIs, and OKRs, in addition to analytical deep-dives to understand performance
  • Strong reporting background and ability to build reports independently
  • An ability to identify upstream blockers and prioritize solutions
  • A drive to consistently deliver results and exceed expectations
  • A strategic-thinking, solutions-driven mentality

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Job Type: Full-time

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Customer Service Representative

Job Summary:Looking for dedicated and proficient customer service representative in Karachi, Pakistan

Roles and Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Requirements

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Languages:English, Urdu

Job Type: Full-time

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Job Description

Project manager is responsible for the direction, coordination, implementation, executive, control and completion of project, while remaining aligned with strategy, commitments and goals of the organization.

Responsibilities

  • Plan and implement projects
  • Help define project scope, goals and deliverables
  • Define tasks and required resources
  • Collect and manage project team
  • Manage budget
  • Allocate project resources
  • Create schedule and project timeline
  • Track deliverables
  • Support and direct team
  • Lead quality assurance
  • Monitor and report on project progress
  • Present to stakeholders reports on progress as well as problems and solutions
  • Implement and manage change when necessary to meet project outputs
  • Evaluate and assess result of project

Education & Experience

  • Project management qualification (PMP) or equivalent
  • Theoretical and practical project management knowledge
  • Knowledge of techniques and tools
  • Experience as a project manager
  • Experience in strategic planning, risk management and/or change management
  • Proficiency in project management software tools

Competencies

  • Critical thinking and problem solving
  • Excellent decision-making and leadership capabilities
  • Contract negotiation
  • Conflict resolution experience
  • Adaptability
  • Able to tolerate stress

Job Type: Full-time

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Responsibilities

  • Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources using a variety of tools and data analysis techniques
  • Define, track and report key metrics to assess overall business health
  • Deliver in depth analysis on business performance (trends, funnels) and drivers, as well as forecasts and targets
  • Build/design dashboards to enable ongoing monitoring of business health
  • Work with data engineers to operationalize dashboards and ingest new data sources
  • Provide actionable insights on how to improve our product

Qualifications

  • 3+ years hands on analytics experience
  • Bachelor or Masters’ Degree in Statistics/Math/Computer Science/Economics/Business or Engineering is ideal; MBA preferred
  • Exceptional problem solving, technical and data analysis skills
  • Advanced working knowledge of large data manipulation and data mining
  • Strong programming/scripting knowledge (proficient in SQL, C# scripts)
  • Strong Excel and PowerPoint skills, familiarity with Power BI
  • Exceptional written, verbal communication and presentation skills
  • Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data
  • Ability to work in a team environment that promotes collaboration

Preferred, not required:

  • Advanced Power BI dashboard design & development
  • Proficiency in advanced Excel functions (e.g., creating formulas, pivot tables)
  • Experience with big data technologies such as Azure Data Lake, Hadoop, Spark, Hive, etc.
  • Business domain expertise in areas of sales, marketing, finance, and/or software engineering
  • Passion for the gaming space, and ability to relate to users of our product

Basic Qualifications

  • Bachelor in Statistics/Math/Computer Science/Economics/Business or Engineering OR 4+ years of professional experience in one of these fields

Job Type: Full-time

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Job Description

  • Fully supporting, configuring, maintaining and upgrading corporate customer’s networks and in house servers
  • Installing and integrating new server hardware and applications
  • Keeping an eye out for needed updates

Job brief

We are looking for a Network Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.Responsibilities

  • Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
  • Install and integrate new server hardware and applications
  • Keep an eye out for needed updates
  • Support and administer third-party applications
  • Ensure network security and connectivity
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
  • Set up user accounts, permissions and passwords
  • Resolve problems reported by end user
  • Define network policies and procedures
  • Specify system requirements and design solutions
  • Research and make recommendations on server system administration Requirements
  • Proven experience in a network administrator role
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organising, prioritising and multitasking
  • Juniper, Cisco, CWNA or BCNE training
  • BSc degree in Computer Science or related field

Job Type: Full-time

Apply Now

Job Responsibilities:

  • Communication skills - effectively and succinctly communicate findings and conclusions to the rest of the team, both verbally and in writing
  • Collaborate with directors to devise and implement strategic administrative improvements
  • Assign work tasks, create schedules, and manage calendars
  • Organize and facilitate workflow to ensure a productive workplace
  • Ensuring that plans, strategies, programs, events, conferences, seminars, and objectives and aims of all the sections of the establishment are organized and arranged properly, are compatible with each other and are carried out effectively
  • Strategizing and planning the work projects and international operations that are needed to execute the same
  • Aiding the Associate - International Affairs in executing administrative and management tasks and operations

Personality:

  • Thrives in fast-paced and challenging environments
  • Entrepreneurial in their way of work; simplifying processes, creative problem solving etc.
  • Passionate about the ongoing digital transformation and startup environment
  • Curious about new technologies, companies, business models, people and ways to create sustainable value
  • Genuinely interested in understanding challenges that entrepreneurs in tech startups are facing

Job Type: Full-time

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Senior Accountant ResponsibilitiesInclude:

  • Verifying, allocating, posting and reconciling accounts payable and receivable
  • Producing error-free accounting reports and present their results
  • Analyzing financial information and summarizing financial status

Job brief

We are looking for an experienced Senior accountant to oversee general accounting operations by controlling and verifying our financial transactions.

Senior accountant responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. A successful Senior accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate has also experience collaborating and/or managing a team ofaccountantsandjunior accountants.

Senior accountant duties also include ensuring accuracy and effectiveness in all of our accounting tasks.

Responsibilities

  • Verify, allocate, post and reconcile accounts payable and receivable
  • Produce error-free accounting reports and present their results
  • Analyze financial information and summarize financial status
  • Spot errors and suggest ways to improve efficiency and spending
  • Provide technical support and advice onManagement accountant
  • Review and recommend modifications to accounting systems and procedures
  • Manage accounting assistants and bookkeepers
  • Participate in financial standards setting and in forecast process
  • Provide input into department’s goal setting process
  • Prepare financial statements and produce budget according to schedule
  • Assist with tax audits and tax returns
  • Direct internal and external audits to ensure compliance
  • Plan, assign and review staff’s work
  • Support month-end and year-end close process
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Ensure compliance with GAAP principles
  • Liaise with ourFinancial managerandAccounting managerto improve financial procedures

Requirements

  • Proven experience as afinancial controller,accounting supervisor, chief or senior accountant
  • Thorough knowledge of basic accounting procedures
  • In-depth understanding of Generally Accepted Accounting Principles (GAAP)
  • Awareness of business trends
  • Familiarity with financial accounting statements
  • Experience with general ledger functions and the month-end/year-end close process
  • Hands-on experience with accounting software packages, like FreshBooks and QuickBooks
  • Advanced MS Excel skills including Vlookups and pivot tables
  • Accuracy and attention to detail
  • Aptitude for numbers and quantitative skills
  • BS degree in Accounting, Finance or relevant
  • Relevant certification (e.g. CMA orCPA) will be preferred

Job Type: Full-time

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